Redesigning Brazil's biggest beverage app

Web Design

UX/UI Design

Zé delivery's promotional image
Zé delivery's promotional image
Zé delivery's promotional image

The original homepage was underperforming. User interactions were scattered, key interface elements were hidden or unclear, and the site’s visual storytelling didn’t reflect the brand’s fun, fast, and resourceful personality.

The challenge was to redesign the homepage to improve user engagement and conversion by simplifying flows and elevating the brand’s character through a coherent, attractive UI that resonated with the Brazilian audience’s expectations.

ROLE: UI DESIGNER

DURATION: 1 MONTH

YEAR: 2017

Result of the heatmaps analysis on Zé delivery's update home page UI
Result of the heatmaps analysis on Zé delivery's update home page UI
Result of the heatmaps analysis on Zé delivery's update home page UI

A data-driven approach grounded the redesign. We conducted heatmap analyses and funnel deep-dives to understand exactly where users clicked, hesitated, or dropped off. This quantitative research, combined with competitive benchmarking of mobile-first delivery apps like Deliveroo, shaped actionable insights.

Additionally, the brand’s playful and reliable tone was underrepresented visually, particularly in photography. Aligning aesthetics with brand mood became a priority to evoke the right emotional response and trust.

Fusion energy drink cans on ice
Fusion energy drink cans on ice
Fusion energy drink cans on ice
Box of cold Budweiser cans
Box of cold Budweiser cans
Box of cold Budweiser cans
Ice bucket full of Corona's bottles
Ice bucket full of Corona's bottles
Ice bucket full of Corona's bottles
Glass of Colorado beer
Glass of Colorado beer
Glass of Colorado beer

Leveraging these insights, we crafted a fresh art direction that put personality front and center—fun, fast, and approachable. Bright, energetic colors coupled with lively photography brought Zé’s spirit to life.

The UI overhaul also focused on simplifying user flows: prominent input fields for delivery address, clear CTAs for joining the waitlist or selecting delivery options, and intuitive navigation. This mobile-always mindset was crucial given user habits.

Updated and approved Zé Delivery's homepage UI
Updated and approved Zé Delivery's homepage UI
Updated and approved Zé Delivery's homepage UI
Updated and approved Zé Delivery's homepage UI
Updated and approved Zé Delivery's homepage UI
Updated and approved Zé Delivery's homepage UI

To validate the redesign, we ran an A/B test pitting the new homepage against the current one. User sessions were recorded and analyzed daily, yielding real-world feedback on usability and appeal. Iterative tweaks—both large and small—were prioritized based on observations, ensuring continuous refinement.

Outcomes

Those results paved the way for Zé Delivery to become Brazil's leading beverage delivery platform, created by AmBev and operating since 2016.

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Increase in average order value (A.O.V.)

Reduction in design-related Jira tickets.

Increase in average order value (A.O.V.)

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Reduction in bounce rate

Reduction in bounce rate